>>8680206lol anon. Are you American or something.
I agree with you it's Baby's fault and they messed up, but try being less self-centred the next time an international seller messes up. It's easy for you to say "just order it off xxx website" but you're expecting someone foreign to know about something not every country has, you expect them to know which site to look for, you expect them to navigate a site in a language foreign to them, and then figure out how to buy one item. Yes, the seller messed up, but there are 196 countries in the world, and they don't all operate the same. In my country you can't even buy it off the website, so you're basically saying they should fly someone over so that they can buy the shipping label in person from one of the few post offices that carry it, and then find out that not only is the box too small (we don't do prepaid labels, only prepaid boxes and envelopes), it's also untracked. That's a bit much to ask from an international seller, even if the seller is a company the size of Baby.
If it's really that easy to buy a prepaid shipping label in your country, then I don't see why the buyer doesn't just do this herself and send Baby the receipt afterwards. As far as I know, Baby doesn't send the money over to cover the shipping, what they did for me previously was refund it out of the transaction where I had paid them, which means the paypal fees get refunded as well.
